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Episodes
Welcome to the Shepherding Chaos Podcast. Firstly a little explanation of the name: we’ve always felt that retail is a by nature a fairly chaotic world. We don’t mean that in a derogatory fashion, just that there are so many variables at play. Sales driven by environment, circumstance and changing customer preference including the technology they want, and are prepared to use, contribute to a multitude of influencing factors on the ultimate margin we achieve and therefore the amount of money we have to spend. Leading and being involved in retail businesses that are constantly on the edge of change has led us to believe that the best way of dealing with this scenario is to acknowledge and embrace change and to manage through a process of encouragement, shepherding if you like, rather than blind rule following. In the podcast, we’ll discuss subjects in the retail and retail technology world. We’ll also look to have guest speakers and generally share our thoughts in a light and thought provoking way.
Episodes
Tuesday Nov 02, 2021
Tuesday Nov 02, 2021
If we had a million pounds to spend on retail technology, what would we spend it on? Martin and Alan are joined by Richard Surman, Head of IT at Crew Clothing for this episode of Shepherding Chaos.
Wednesday Jul 28, 2021
Wednesday Jul 28, 2021
On this edition of Shepherding Chaos, Retail247's Non-Executive Director, Alan Morris, sits down with Dr. Esther Pugh. Esther is Doctor of Philosophy, and a Senior Lecturer in Retail, Marketing and Consumer Behaviour at Leeds Beckett University. Together they discuss sustainability within the retail industry and how technology can help brands and retailers to become more sustainable.
Tuesday Apr 20, 2021
Tuesday Apr 20, 2021
This episode is all about ‘Client - Supplier Relationships’ and the importance of partnerships. We discuss niche retail focussed suppliers having an advantage over companies that are considered more generic.
Monday Feb 08, 2021
Monday Feb 08, 2021
In episode 5 we take a look at technology that we class as disruptive and how it enables innovation.
Monday Dec 21, 2020
Monday Dec 21, 2020
2020 has obviously been a rubbish year and there are many things that we'd get rid of if we could. In this end of year episode we take a quick look at the five retail technology related observations we'd consign to the bin.
Wednesday Dec 02, 2020
Wednesday Dec 02, 2020
In this episode we discuss how technology functions should consider themselves and integral part of any business rather than an 'outsider' craving influence.
Thursday Nov 12, 2020
Thursday Nov 12, 2020
In this episode we discuss how technology can, and should, contribute to customer service.
Tuesday Oct 06, 2020
Tuesday Oct 06, 2020
In this first episode of our look at all things retail technology we discuss The Constant of Change and how the delivery of retail technology projects needs to adapt to a world where the pace of change is ever increasing.